Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Is this website secure for transactions?

We use Etsy’s secure payment system, which holds your payment safely and only releases it to us once your order has been shipped.

Do you offer international shipping, and will I receive a tracking number?

Yes, we ship worldwide! We partner only with reliable carriers that provide tracking, such as DHL Express, USPS, Singapore Post, Bpost, and Asendia.

How durable is the paint on the clothing/shoe?

The artwork is made with high-quality fabric/leather paints and sealed for durability. With proper care, it will last for years.

Do you take custom orders?

Yes! We love creating personalized designs. Just send us your idea, and we’ll work together to bring it to life.

Care instructions

Care Instructions for Hand-Painted denim, hoodie and shoe
- Hand wash gently in cold water — do not scrub or rub the painted area.
- Avoid using bleach or harsh detergents to protect the artwork.
- Air dry only; do not use a tumble dryer.
- Store in a cool, dry place away from direct sunlight to maintain colors and fabric quality.